Client Support Specialist with French & English

📋 Description

• Handle customer inquiries independently or with other departments until resolution.
• Communicate with clients in writing on contract management topics, tools, billing, claims &
• Qualify and respond to requests for API/connectivity or technical support with sales engineers.

🎯 Requirements

• Strong written French and English communication.
• Strong analytical skills and initiative.
• Time- and self-management, team-oriented, stress-resilient.
• Service- and solution-oriented, process-driven, organized.
• Professional MS Office, especially Excel/Word; Power BI a plus.
• Bachelors in business or related field.

🎁 Benefits

• Hybrid work model.
• Company provides support and guidance.