Renewal Specialist - SaaS Contracts

📋 Description

• Renewal specialist focused on on-time software subscription renewals.
• Collaborate with Sales, Customer Success, and Accounting to close renewals and related expansions.
• Review renewal data, usage, and history to align renewal options.
• Proactively identify future renewals and engage customers before expiration.
• Educate customers on renewal options based on goals and product roadmap.

🎯 Requirements

• Experience in a high-volume activity environment with multiple priorities.
• Ability to discuss contract compliance, expansions, and product pricing with customers.
• Extreme attention to detail to ensure accurate and timely contract paperwork.
• Experience with Salesforce.com or other CRM systems.