Customer Success Specialist
NielsenIQRemotely
customer successstakeholder managementtrainingcsmcross sellroipresentationgfknewron
Job Description
📋 Description
- Act as strategic partners to our key local, regional and global clients
- Support internal Sales team in lead generation/ business development process
- Deliver insightful top-level presentations and actionable recommendations to our key clients
- Become a market expert in one or more categories / industry segments
- Ensures effective and efficient client training and onboarding of new senior customers
- Drives high adoption rates of gfknewron within senior client organization by demonstrating ROI
🎯 Requirements
- Bachelor´s/ Master´s degree in Business Administration, or equivalent experience
- Strong business understanding in tech & durables business and related Retail
- Interest for multiple product categories and markets
- Ideally 0-2 years of experience in consulting, market research, product management or equivalent
- Strong presentation and communication skills, client-centric approach
- Proactive and consistent engagement with multi-disciplined teams
🎁 Benefits
- Flexible working environment
- Volunteer time off
- LinkedIn Learning
- Employee-Assistance-Program (EAP)