Offline Customer Support Officer (Nasarawa)

📋 Description

• Handle walk-in customer inquiries nationwide and via WhatsApp Groups.
• Provide timely, accurate responses and resolve service requests.
• Log all support requests for tracking and follow-up.
• Coordinate with internal teams for timely issue resolution.
• Escalate complex issues to the Regional/State Team Lead as needed.
• Follow approved scripts, guidelines, and procedures.

🎯 Requirements

• 1–2 years in customer service or support.
• Minimum education: BSc or HND.
• Must have completed NYSC or have a valid exemption.

🎁 Benefits

• Competitive compensation, benefits, and career growth.
• Support for professional development.