New YorkFull TimeSales
Remotely
operationsteam leadershipcustomer experiencestore managementvisual merchandisingin store technology
Job Description
📋 Description
- Support Sales & Profit goals by delivering the Best Customer Experience in the department and
- Work in accordance with legal requirements and H&M standards, policies, and procedures
- Ensure omni customer experience with visual/commercial curation per global guidelines
- Promote and sell products, support loyalty programs and in-store sustainability initiatives
- Oversee fitting room and checkout routines, including transactions, returns, and exchanges
- Handle admin routines for people and operations
🎯 Requirements
- Emerging leader who takes responsibility
- Effective communicator, supportive, analytical, and numbers-driven
- Achievement-oriented, motivated by performance and customer centricity
🎁 Benefits
- Staff discount across H&M Group brands
- Comprehensive health, wellness, retirement and family support benefits
- Incentive program and global development opportunities
- Inclusion & diversity initiatives and supportive working culture
- Work-life balance and paid leave programs
- System-wide employee engagement and voting opportunities
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