Customer Value Architect III
MixpanelNorth AmericaFull TimeSales
Remotely
Listed on 3 job boards, which is a stronger signal than one board alone.
customer successllmaibusiness & managementfunnel analysisdashboard designretention modeling
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Job Description
📋 Description
- Own the adoption and value plan for each account end to end: understand why the customer bought
- Build trusted relationships with business and technical stakeholders; partner with Account
- Define and execute a growing point of view on how customers should think about AI in their product
- Lead projects end to end and extend influence beyond your accounts to the wider team.
🎯 Requirements
- Experience in customer success, consulting, or related field supporting B2B SaaS accounts.
- Proven ability to manage relationships across business and technical stakeholders.
- Ability to translate technical concepts into terms for non-technical audiences.
- Track record turning product usage into clear customer ROI stories.
- Experience building adoption plans tied to a customer\'s goals.
- Hands-on experience with AI or agentic tooling (e.g., MCP-based workflows or LLM copilots).
🎁 Benefits
- Comprehensive Medical, Vision, and Dental Care
- Mental Wellness Benefit
- Generous Vacation Policy & Additional Company Holidays
- Enhanced Parental Leave
- Volunteer Time Off
- Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit
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