Customer Success Representative

📋 Description

• Remote CSR role with international customers, including Fortune 500/Inc. 5000 clients.
• Serve as focal point between customers, Sales, and Operations to set up, manage, and optimize
• Communicate and build relationships with a global customer base; some travel possible for internal

🎯 Requirements

• Strong customer-facing communication and relationship-building skills.
• Experience with SaaS platforms and CRM tools (e.g., Salesforce, CRM concepts).
• Ability to manage multiple campaigns and campaigns setup and optimization.
• Familiarity with data services / marketing technology stacks (e.g., Marketing Cloud, Qlik).
• Team-oriented with ability to work collaboratively with sales and CS teams.

🎁 Benefits

• Flexible PTO and generous paid holidays
• Comprehensive medical, dental, and vision plans
• 401K with company match
• Independence: self-starter, able to work remotely and manage own schedule