Customer Success Manager, Enterprise

📋 Description

• Face of Motive to customers in Mexico; ensure customers realize value across lifecycle
• Collaborate with Implementation Consultant during rollout and guide qualified leads to Account
• Maintain customer relationships and drive adoption, training, and best practices

🎯 Requirements

• 3+ years in a customer-facing role
• 2+ years as a CSM or equivalent with renewal ownership
• Bilingual fluency in Spanish and English
• Ownership of revenue and renewals for a named book of business
• Experience with accounts in both Mexico and US is a plus
• Strong relationship-building and client management skills

🎁 Benefits

• Inclusive, equal opportunity workplace
• Opportunities for growth and learning