North AmericaFull TimeCustomer Support
Remotely
customer successonboardingstakeholder managemententerprise saastrainingdeploymentiotcross functional
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Job Description
📋 Description
- Lead deployment of Samsara IoT solutions for large-scale customers.
- Own customer relationships from onboarding to renewal.
- Collaborate with Sales, Support, Sales Engineering, and Product.
- Communicate complex tech to executives and users.
- Travel to customer sites up to 10% as needed.
🎯 Requirements
- 10+ years in tech consulting or customer-facing implementations.
- Excellent executive stakeholder management and communication.
- Bachelor’s degree from a 4-year institution.
- Experience with enterprise SaaS and end-to-end implementations.
- Strong problem solving and collaboration skills.
🎁 Benefits
- Remote-friendly with flexible working options.
- Base salary plus bonus and equity (where applicable).
- Professional development stipend and health benefits.
- Autonomy in a fast-growing public company.
- Inclusive culture and global collaboration.
- Plenty of opportunities to shape career path.