North AmericaFull TimeCustomer Support
Remotely
customer successonboardingauditconsultingsox
Also available on
Job Description
📋 Description
- Build trust with customers. Maintain regular engagement cadences through all onboarding phases.
- Guide growth. Outline goals and activities; track progress during onboarding.
- Build champions. Grow customer Fieldguide knowledge.
- Advocate for the customer. Link between customer and cross-functional teams.
- Mitigate risks. Identify risks and create action plans.
- Measure and document progress. Track value realization over time.
🎯 Requirements
- 5+ years leading financial statement audits (SOX, controls docs, audit workpapers).
- OR 4+ years in technology consulting/onboarding/implementation at top firm or growth startup.
- Project management with multiple customers and projects.
- Executive presence and ability to influence cross-functional teams.
- Bias toward action; ownership of projects end-to-end.
🎁 Benefits
- Competitive compensation with ownership.
- Unlimited PTO; 401k; wellness benefits including therapy.
- Work from home reimbursement; flexible schedules.