Remotely
customer serviceenglishspanishremotegermanmultilingualclaudesixtgpt
Job Description
📋 Description
- Manage customer inquiries via phone, email, or video calls
- Assist customers with vehicle rental and pickup questions, and close reservations
- Verify customer information and provide related assistance
- Offer technical support during key pickup and troubleshoot issues in the self-service section
- Collaborate with SIXT branches across countries
- Promote additional sales and improvements
🎯 Requirements
- Customer orientation with the ability to anticipate needs
- Fluent in German, English and Spanish
- Clear, persuasive communication
- Flexible to work in a dynamic environment, including night shifts
- Teamplayer in an international setting
- Solution-focused mindset to ensure service continuity
🎁 Benefits
- Permanent contract
- AI tools access from day one (Claude by Anthropic and SIXTgpt)
- Competitive salary with bonus, telework allowance, and night shift premium
- Flexible remote work model – work from anywhere in Spain
- Work-life balance perks (birthdays, anniversary days)
- Flexible compensation and employee discounts
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