Account Executive - Enterprise (SLED)

📋 Description

• Drive enterprise SaaS sales to Higher Education
• Engage multiple stakeholders across colleges and universities to deliver ITSM and EX solutions
• Manage medium-to-long sales cycles with high-budget deals
• Develop tailored value propositions with institutional goals and budgets
• Collaborate with Marketing, Solutions Engineers, and Customer Success
• Build and maintain a robust sales pipeline

🎯 Requirements

• 5–8 years SaaS enterprise sales with ITSM/EX focus
• Experience selling to Higher Education is a plus
• Advanced knowledge of SaaS platforms for institutional efficiency
• Hands-on ITSM and EX solution experience
• Mastery of solution selling and pipeline management
• Strong analytical abilities to tailor recommendations

🎁 Benefits

• Freshworks benefits: dental, medical, vision, disability, life
• Equity + ESPP, flexible PTO, commuter benefits
• Wellness programs and parental/adoption leave