Customer Service Operations Representative

📋 Description

• Facilitate deliveries from booking to drop-off
• Support customers and drivers via chat and phone
• Coordinate pickup and drop-off contacts for smooth deliveries
• Provide feedback to optimize logistics

🎯 Requirements

• Fun personality and eagerness to learn
• Strong problem solving and critical thinking
• Excellent written and verbal communication
• Top-notch customer service skills
• Proficient in G-Suite (Google Docs, Sheets)

🎁 Benefits

• Dynamic startup environment with meaningful work
• Focus on personal development and work-life balance
• Competitive salary and benefits including health, dental, vision, 401K, equity