Staff Customer Success Manager (R5645)

📋 Description

• Senior CSM on a small team supporting Hivemind Enterprise Customers
• Interacts with external C-Suite stakeholders; extensive travel (30-50%) to Europe and North America
• Owns onboarding through offboarding, manages account health, supports program management and

🎯 Requirements

• Bachelor's degree in business, engineering, or related field
• 8+ years in customer success or account management
• 3+ years with large enterprise customers
• Proven experience in revenue renewal/retention for multi-million-dollar contracts
• Startup experience; excellent communication and project management
• Strategic problem-solving; ability to thrive in fast-paced environment

🎁 Benefits

• Full-time regular employee offer with Pay + Bonus + Benefits + Equity
• Travel stipend and relocation assistance not specified
• Equal opportunity employer commitment