Associate Customer Success Manager

📋 Description

• Assist new customers with initial implementation and activation of DigiCert platform
• Guide customers through onboarding and platform experience to deployment readiness
• Position is suited for careers in Customer Success, Customer Support, or SaaS

🎯 Requirements

• 2+ years customer success/relationship/account management in Digital Security, SaaS, or Software
• Strong communication and confidence speaking with customers
• Friendly, helpful, professional attitude; organized with strong attention to detail
• Comfortable learning new systems and explaining them to others
• Interest in customer success, onboarding, or SaaS roles; experience delivering trainings and demos

🎁 Benefits

• Private Health Insurance
• Employee Assistance Program
• Education Support Program
• Headspace membership
• Novated Leasing
• Gym Allowance