Spanish Customer Experience & Tech Support Advisor (Flexible Hours)
SutherlandSofiaFull TimeCustomer Support
Remotely
customer serviceenglishspanishtechnical supportconsumer electronicswi ficonnectivitymobile devices
Job Description
📋 Description
- Customer experience & technical support advisor for Spanish-speaking customers
- Provide support via phone and email in Spanish and English
- Assist with product setup and troubleshooting
- Resolve connectivity and basic technical issues
- Deliver an outstanding customer experience on every interaction
🎯 Requirements
- Spanish proficiency at B2 level
- English proficiency at B2 High (B2H) / C1 level
- Excellent communication and customer service skills
- Interest in technology and consumer electronics
- Basic knowledge of Wi-Fi, mobile devices, or connectivity is an advantage
- Positive attitude and willingness to learn
🎁 Benefits
- 6 or 8-hour shifts
- Permanent employment contract
- Fully paid training
- 21 days of paid annual leave
- Health and life insurance
- Meal vouchers