French Customer Experience & Tech Support Advisor (Flexible Hours)
SutherlandSofiaFull TimeCustomer Support
Remotely
customer serviceenglishtechnical supportfrenchwi ficonnectivitymobile devices
Job Description
📋 Description
- Provide French and English support via phone and email
- Assist with product setup and troubleshooting
- Resolve connectivity and basic tech issues
- Deliver outstanding customer experience in every interaction
🎯 Requirements
- French proficiency at B2 level
- English proficiency at B2 High (B2H) / C1
- Excellent communication and customer service skills
- Interest in technology and consumer electronics
- Basic knowledge of Wi-Fi, mobile devices, connectivity is a plus
- Willingness to work from Sofia office
🎁 Benefits
- 6 or 8-hour shifts
- Permanent employment contract
- Fully paid training
- 21 days paid annual leave
- Health and life insurance
- Meal vouchers
