Customer Love Team Member with Danish

📋 Description

• You are the face and voice of Butternut Box for our customers.
• You support customers via phone, email, live chat, and social media.
• You handle a wide range of questions, issues, and feedback.
• You share customer insights with the team to improve our service.
• You contribute to our warm, open, and fun Butternut culture.

🎯 Requirements

• Fluent in Danish and English (speaking/writing).
• Nice-to-have Swedish language skills.
• Customer-centric and energized by helping people.
• Independent but enjoy being part of a team.
• Great eye for detail and ability to multitask.
• Based in London with a valid UK Right to Work.

🎁 Benefits

• Hybrid role: 3 days per week at our London office.
• 24/7/365 flexibility with overtime or time off in lieu as needed.
• 25 days holiday + 8 bank holidays, plus extra days with service.
• Personal learning & development budget.
• Employee discount, private medical insurance, parental leave, cycle to work, and more.