Customer Service Representative (02752) - 1506 S Main St

📋 Description

• Greet customers warmly and address inquiries in a timely manner
• Process orders, returns, and exchanges with accuracy
• Maintain knowledge of products and services to provide accurate information
• Collaborate with team to resolve customer issues and ensure satisfaction
• Handle complaints with empathy and work toward positive resolutions
• Adapt to changing priorities in a fast-paced setting

🎯 Requirements

• Excellent verbal and written communication skills
• Strong interpersonal skills with friendly demeanor
• Ability to stay calm in high-pressure situations
• Multitasking and time management abilities
• Problem-solving with a customer-focused approach
• Basic computer skills including data entry and customer service software