Bilingual English and Spanish Member Loyalty Representative (R14174)
OportunArlingtonFull TimeCustomer Support
Remotely
salescustomer serviceoutreachbilingualposipad
Job Description
📋 Description
- Welcome members with a warm greeting and provide quality member service.
- Seamlessly process all transactions, while following company policies & procedures and
- Work as a team or independently, including time alone in the store without direct supervision or
- Engage in outreach activities to inform and educate potential members about Oportun’s services at
- Light housekeeping to keep the work area inviting and presentable.
- Use a computer intermittently (approx. 3-6 hours/day) for administrative tasks and servicing
🎯 Requirements
- Must be bilingual (English/Spanish).
- Outgoing, sales-focused, and enjoy speaking with people.
- Learns to help members and prospective members through outreach and educational activities.
- Available to work weekends with a rotating schedule based on store needs.
- Regular, reliable attendance to support store operations.
- Willing to work outdoors year-round to identify new sales opportunities and promote
🎁 Benefits
- Medical, Dental, Vision, FSAs, EAP, Life and Disability insurance
- Accident coverage
- Paid Time Off
- 16 paid hours (VTO) for volunteer activities each year
- Employee Assistance Fund (OEAF)
- 401(k) retirement savings