Call Center Agent Position - ZN
SutherlandAlexandriaFull TimeCustomer Support
Remotely
customer servicecrmenglishactive listeningphone etiquette
Job Description
📋 Description
- On-site role in Alexandria, Egypt for Customer Service Specialist.
- Provide exceptional customer support, address inquiries, and resolve issues.
- Maintain high levels of customer satisfaction through professional communication.
🎯 Requirements
- English fluency required (B2/C1 level).
- Strong customer service and support skills; CRM familiarity a plus.
- Problem-solving, active listening, attention to detail.
- Experience in customer-facing roles and good phone etiquette.
- Night/overnight shift flexibility.
- Fresh grads welcome to apply.
🎁 Benefits
- Confidentiality per EEO guidelines.
- On-site role with Egypt-based team.
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