Customer Service Representative - VF
SutherlandAlexandriaFull TimeCustomer Support
Remotely
customer servicecrmenglishactive listeningphone etiquette
Job Description
📋 Description
- On-site role in Alexandria, Egypt delivering exceptional customer support
- Handle inquiries, resolve issues, and maintain high levels of customer satisfaction
🎯 Requirements
- Fluency in English (B2/C1 level) is a MUST
- Strong customer service and customer support skills
- Proven ability to enhance customer satisfaction and experience
- Problem-solving, active listening, attention to detail
- Experience in a customer-facing role; CRM tools a plus
- Flexibility for night and overnight shifts
🎁 Benefits
- Confidentiality in accordance with EEO guidelines
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