Technical Account Manager

📋 Description

• Serve as the primary technical point of contact for assigned enterprise clients.
• Lead hands-on deployment, configuration, and optimization of cybersecurity solutions (cloud
• Bridge customer needs and product capabilities; collaborate with Sales Engineering, Support
• Lead on-site visits to assess environments, guide implementation, and deliver technical workshops
• Proactively manage customer health, monitor performance, troubleshoot, and ensure ongoing
• Develop deep understanding of customer infrastructure, use cases, and security posture to provide

🎯 Requirements

• 5+ years of experience in a customer-facing technical role (e.g., TAM, Sales Engineer, Solutions
• Strong technical background in cybersecurity tools and principles (endpoint protection, SIEM/SOAR
• Hands-on system integration experience; scripting (Python, PowerShell, Bash); Linux/Windows
• Experience with cloud platforms (AWS, Azure, GCP) and security ecosystems; familiarity with
• Excellent communication skills; ability to translate complex concepts for technical and
• Knowledge of data privacy and compliance frameworks (GDPR, HIPAA, NIST, ISO 27001).