Business Intelligence Analyst- Clinical Operations (India, Hybrid/Remote)

Are you looking to join a company where your contributions truly matter, and where you’ll be part of a supportive, innovative team? MMS is a award-winning, data-focused clinical research organization (CRO). We pride ourselves on being a Great Place to Work certified organization, recognized for our exceptional culture and industry best employee retention rate. We support the pharmaceutical, biotech, and medical device industries with our proven, scientific approach to complex trial data and regulatory submission challenges. With a global footprint across four continents, MMS not only maintains an industry-leading customer satisfaction rating but also fosters a collaborative and inclusive work environment where employees can thrive. Join us at MMS and be part of a team that is shaping the future of clinical research.

Discover more about our exciting opportunities and why MMS is a great place to advance your career. Visit www.mmsholdings.com or follow MMS on LinkedIn.

Job Responsibilities

• Proficiency in problem-solving with an ability to meet with stakeholders to develop requirements and specifications from discovery analysis of business needs and required technologies.

• Strong skills in Power BI visuals as well as a command of the DAX language.

• Strong R programming skills a plus for data manipulation and analysis.

• Experience in R Shiny preferred.

• Experience with data visualization tools (e.g. Power BI, Tableau, D3.js, R or R Shiny).

• Understanding of the drug development process is a plus.

• Experience working with CROs and/ or Health Systems and scientific & clinical data/terminology is a plus.

• Basic understanding of CDASH, CDISC, HL7 or FHIR standards is a plus.

• Experience in preparing, correcting, modifying and analyzing data sets using complex analytic techniques.

• Experience in using and understanding data models

• Strong development, version control and validation experience (prefer 21CFR Part 11 or ISO).

• Experience working with small teams of developers from project start to finish including managing scope and technical changes.

• Experienced in mentoring others, both technical and non-technical, toward a better understanding of data science methodologies and results.

• In-depth understanding of database structure principles.

Job Requirements

• Bachelor’s degree in life sciences, statistics, data engineering, computer science, or related field, or equivalent experience.

• 2-5 years of experience in data engineering or a related discipline, preferably within clinical research or a CRO environment.

• ​​​​Intermediate proficiency in Power BI, DAX

• Experience in designing and managing BI systems, including dashboards, reporting pipelines, and data models

• Ability to interpret and visualize data to support reporting and decision-making

• Demonstrated ability to mentor team members and collaborate cross-functionally.

• Strong analytical, organizational, and communication skills.