Junior Customer Relations Executive

📋 Description

• You will be a point of contact for corporate clients, providing daily operational and trading
• Support the revenue and growth area by managing client relationships across multiple platforms.
• Act as an ambassador for Ebury’s product and service in client interactions.
• Handle live currency trade booking, banking information, and high value payments with accuracy.
• Collaborate with internal departments to resolve client issues end-to-end.
• Multitask and prioritise to meet daily deadlines in a high workload environment.

🎯 Requirements

• Strong client servicing mindset with excellent written and verbal communication.
• Ability to work under pressure and manage multiple enquiries simultaneously.
• Experience with Microsoft Excel and the Microsoft Office suite.
• Commercial awareness and ability to discuss currency needs and FX implications.
• Fluency in Catalan and Spanish, plus professional English.

🎁 Benefits

• Career development and progression opportunities.
• Access to client relationship development tools and training.
• Supportive, collaborative culture with a focus on personal growth.
• Competitive benefits package tailored to location.