North AmericaFull TimeSales
Remotely
Listed on 2 job boards, which is a stronger signal than one board alone.
customer successaccount managementpublic sectorsaasstakeholder managemententerprise saasiotcross functional
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Job Description
📋 Description
- Be on the front-lines and ensure customers increase the safety, efficiency, and sustainability of
- Draft joint success plans with customers, outlining objectives, metrics, timelines, and remove
- Lead executive business reviews with customer decision makers and Samsara leadership
- Run workshops to map current operations and propose workflow changes
- Showcase Samsara platform capabilities to diverse industries (field services, utilities, transit
- Mentor the broader Customer Success and Support teams
🎯 Requirements
- 3+ years in senior Customer Success, account management, or strategic consulting
- Experience supporting or working with technical products
- Strong problem solving and diplomacy under pressure
- Proven ability to build trust with executives, product, engineering, and end users
- High initiative and adaptability in a fast-paced, changing environment
- Bachelor’s degree from a 4-year institution
🎁 Benefits
- Flexible, remote-friendly model
- Professional development stipend
- Health and parental leave plans
- Above-market total rewards with base, bonus, and equity (where eligible)
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