In-Store Commercial Manager 38,5h
H&M GroupRemotely
customer serviceenglishleadershipvisual merchandisingstore operationsanalytical thinking
Job Description
📋 Description
- Deliver high level customer service with styling advice and store experience
- Analyze sales data with Store Manager to boost department performance
- Lead and motivate Sales Advisors to meet service standards
- Lead store merchandising, campaigns, stock optimization to maximise opportunities
- Support recruitment and onboarding of new team members
- Identify future talent and development plans for progression
🎯 Requirements
- Customer-Focused: prioritise customer needs
- Visual Merchandising: manage VM activations and layouts
- Product Passion: genuine interest in products
- Eager to Learn: seek feedback and development
- Excellent Communication: clear, empathetic direction
- Good English language skills
🎁 Benefits
- 20% staff discount across all H&M Group brands
- H&M Incentive Program (HIP)
- 25 days annual leave (Netherlands)
- Employee Assistance Program
- Corporate Benefits
- Company pension and travel allowance
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