Supervisor
H&M GroupChicagoFull TimeCustomer Support
Remotely
customer servicecommunicationleadershipretailstore operationstime managementbusiness & managementproduct knowledgestyling
Job Description
📋 Description
- Lead a team to deliver exceptional customer experiences
- Provide styling advice and product knowledge
- Support opening/closing, stock delivery, and shop floor cover
- Interpret sales data to improve store performance
- Act as brand ambassador and maintain store atmosphere
🎯 Requirements
- Retail/hospitality experience with store ops knowledge
- Customer-focused and service oriented
- Product passion and enthusiasm for fashion
- Adaptable to changing priorities and requests
- Proactive, initiative-driven, and communicative
- Willing to learn, with openness to feedback
🎁 Benefits
- Competitive benefits and development opportunities
- 25% staff discount across COS brands
- H&M Incentive Program and additional perks
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