Sr Account Manager

📋 Description

• Own commercial strategy for mid‑market and enterprise accounts
• Lead renewals and identify expansion opportunities
• Develop strategies to deepen customer value and retention
• Combine strategic account management with disciplined forecasting
• Build multi‑threaded relationships from users to VPs
• Collaborate with Success, Sales, Finance, and Legal for complex deals

🎯 Requirements

• 3+ years in Senior Account Management, Sales, CS, or SaaS revenue role; 5+ years preferred
• Experience managing a substantial book of business (around $5M ARR)
• Proven success in expanding spend via adoption and value articulation
• Strong understanding of B2B SaaS models, retention, expansion, and revenue ownership
• Ability to forecast using data and sound commercial judgment
• Comfort with usage data, dashboards, and health scores

🎁 Benefits

• Competitive starting salary of $141,400–$228,500 (or local equivalent)
• 100% coverage of medical, dental, vision, mental health, and supplemental insurance
• 16 weeks of paid parental leave
• Unlimited paid time off
• Remote-work and wellness stipends
• Professional development budget