Customer Service Representative

📋 Description

• Answer incoming phone calls in a professional and courteous manner, addressing customer inquiries
• Take accurate customer orders and process transactions with attention to detail
• Complete cash transactions and maintain accurate records of all financial interactions
• Provide customers with an outstanding service experience that exceeds expectations and builds
• Collaborate with team members to ensure smooth operations and consistent service quality
• Maintain a clean and organized work environment, adhering to all company standards and procedures

🎯 Requirements

• Ability to follow directions and adhere to company procedures
• Strong verbal communication skills with a friendly and professional demeanor
• Excellent customer service orientation with genuine empathy for customer needs
• Reliable and punctual with flexibility to work weekends and holidays
• Physical capability to lift up to 25 lbs regularly
• Proficiency in handling cash transactions accurately