Customer Success Partner, BrightPath

📋 Description

• Lead onboarding and training for schools via virtual sessions and in-person visits where needed.
• Support implementation, monitor adoption, and provide guidance and resources.
• Deliver professional learning for literacy and math educators.
• Help integrate BrightPath into assessment cycles and teaching practices.
• Maintain regular communications and build trusted educator relationships.
• Gather feedback and translate insights for product teams to guide development.

🎯 Requirements

• Experience in Australian classrooms or school leadership (literacy coordinator/deputy principal).
• Hands-on BrightPath Writing experience or formal training.
• Experience training/mentoring educators through workshops or learning programs.
• Strong knowledge of teaching realities, curriculum planning, and whole-school change.
• Knowledge of literacy assessment; familiarity with math teaching is a plus.
• Ability to train schools through new tools adoption and implementation.

🎁 Benefits

• Permanent, full-time employment.
• Predominantly work-from-home within Australia.
• Ideal Perth, WA location with flexibility for the right candidate.
• Local and interstate travel opportunities.
• Three paid for volunteering/personal days per year.
• Complimentary access to learning products.