Retail Customer Service Associate

📋 Description

• Act as liaison for clients; resolve inquiries and issues
• Respond with accuracy and efficiency to client questions
• Maintain high customer satisfaction for North America clients
• Engage customers via inbound calls, chats, and emails
• Follow procedures and policies to ensure quality service

🎯 Requirements

• Must be 18 years or older
• 3+ subjects including English; US HS diploma/GED accepted
• Pass background check
• Flexible availability; weekends and holidays
• Excellent written and verbal communication
• Strong problem solving, empathy, and patience

🎁 Benefits

• Competitive compensation; base pay, incentives, shift differentials
• Annual merit increase; paid training
• Discounts with partners; health and life insurance
• Paid vacation and sick leave; onsite meals and transport support
• Career development and growth opportunities