Customer Success Manager ( Armis/Veza)
ServiceNowNorth AmericaFull TimeCustomer Support
Remotely
pythonsecurityiotnetworkingcisspot/icshealthcare_devices
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Job Description
📋 Description
- Lead adoption and implementation plans for platinum-level customers to ensure value realization
- Understand customer use cases and provide recommendations to improve security posture and platform
- Build and maintain trusted relationships with technical stakeholders and decision-makers.
- Act as the customer advocate within Armis, coordinating across teams to meet objectives.
- Ensure deployment and configuration align with key business use cases and are delivered on schedule.
- Stay current on third-party integrations and how they interact with Armis within customer
🎯 Requirements
- Bachelor’s degree in Computer Science, Information Systems, or related field, or relevant
- 2+ years experience in a Customer Success Manager, Technical Account Manager, or related
- 2+ years experience in network engineering, architecture, support, or design.
- 2+ years experience in service delivery or technical account management in post- and/or pre-sales
- Strong communication and presentation skills across technical and executive audiences.
- 2+ years experience in IT, security, healthcare tech, or similar environments.
🎁 Benefits
- Equal Opportunity Employer. All qualified applicants will be considered for employment without