Analista de Atendimento ao Cliente

📋 Description

• Interact with prospective and existing clients to understand needs and guide on services.
• Support generation of new business opportunities in family holding structures and succession
• Discuss service conditions, answer questions, help prospects understand value and scope.
• Provide attentive, empathetic, consultative customer service throughout the journey.
• Build trust and maintain relationships through active listening and clear communication.
• Support commercial conversations and negotiations to move opportunities forward.

🎯 Requirements

• Bachelor's degree in Law.
• Basic knowledge of Corporate Law / Direito Societário.
• Clear and effective verbal and written communication skills.
• Strong active listening and empathy to understand client needs.
• Advanced negotiation and persuasion skills.
• Strong commitment, resilience, and ability to perform under pressure.

🎁 Benefits

• 100% remote work, enabling flexibility and work-life balance.
• Performance-based bonuses tied to goals achievement.
• Opportunity to develop expertise in family holding structures and corporate law.
• Exposure to client-facing activities and new business development.
• High-performance environment focused on excellence and continuous improvement.
• Professional growth within a specialized legal and business setting.