Floor Manager
H&M GroupRemotely
customer serviceteam leadershipretailstore operationscoachingkorean
Job Description
📋 Description
- Provide best shopping experience and drive sales performance.
- Create store environment with positive energy for customers and team.
- Lead coaching and support for team, deliver personalized service.
- Participate in recruitment, onboarding, and training for new staff.
- Collaborate with Store Manager to identify and develop talent.
- Ensure smooth daily store operations and adherence to standards.
🎯 Requirements
- Understand elements required to deliver exceptional customer experience.
- Retail or customer service experience.
- Fluent Korean communication.
- Positive team culture, growth-minded, proactive in achieving goals.
- Respect diverse opinions, collaborate to achieve results.
- Customer needs, market trends, and competition awareness tied to customer experience and sales.
🎁 Benefits
- Further information available in posting.
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