Customer Success & Solutions Manager

📋 Description

• Own the customer journey from late-stage sales through onboarding, adoption, and ongoing growth.
• Bridge between customers and internal teams to create a seamless experience across digital products.

🎯 Requirements

• 3+ years in Customer Success, Solutions Consulting, Implementation, Account Management, Product
• Experience with SaaS/digital products in a customer-facing role.
• Comfort delivering product demos, onboarding sessions, and customer training.
• Technical aptitude to understand integrations, data flows, APIs, and work with engineering teams.
• Strong communication, relationship-building, and project management skills.

🎁 Benefits

• Health, dental, vision insurance; life insurance; employee assistance.
• 401(k) with company match; competitive compensation range.
• Professional growth: online training, development experiences, tuition reimbursement.
• Paid time off and family leave; work-life balance.