Visual Keyholder

📋 Description

• Deliver excellent customer experience through styling advice and a visually compelling store
• Interpret sales data and customer insights to inform visual direction
• Design and install impactful window displays reflecting seasonal trends and brand identity
• Style mannequins and outfits to inspire purchasing decisions
• Merchandize shop floor to ensure cohesive, commercial presentation
• Support sales team and contribute to seamless customer experience

🎯 Requirements

• Customer-centric mindset with visual storytelling and service focus
• Visual merchandising standards: window displays, mannequin styling, in-store presentation
• Fashion knowledge: current trends and seasonal styling
• Commercial awareness: use KPIs, sales data, and customer feedback
• Strong communication and active listening
• Adaptability and flexibility with changing priorities

🎁 Benefits

• 25% staff discount across H&M Group brands
• H&M Incentive Program (HIP) with additional rewards and growth opportunities
• US benefits: Dental & Vision, 401(k), PTO, HSA, Life & Disability, EPA, Commuter Benefits
• Commitment to inclusion, diversity, and a respectful workplace