Junior Community Support Specialist - French Speaker
AtollsLyonFull TimeCustomer Support
Remotely
englishcommunityplatformfrenchmoderationempathy
Job Description
📋 Description
- Support the Dealabs community and Community Support team
- Handling queries and requests in a positive, balanced way
- Ensuring our content meets high standards
- Moderate to resolve delicate or sensitive situations
- Provide tech query support for our platform
🎯 Requirements
- Fluent French with impeccable spelling
- English communication with international team
- Clear, coherent communication and right tone
- Great attention to detail
- Experience in customer support or customer relations
- Empathy toward users
🎁 Benefits
- Culture supporting personal and professional development
- Supportive team with diverse perspectives
- 32 days paid vacation + birthday off
- Flexible hybrid working scheme
- Learning budget and internal training
- Mental health coaching