Director of Customer Success, EU

📋 Description

• Lead a team of Customer Success Managers in Europe.
• Drive client success, engagement, and revenue together with Adops and Sales.
• Train and onboard CSMs; ramp and develop the team.
• Mentor CSMs on communication, templates, and data storytelling.
• Monitor key account health metrics and address risks in Europe.
• Support high-priority client meetings with strategic insights.

🎯 Requirements

• Experience in advertising technology or a related field
• 6+ years in a DSP/programmatic work environment
• 3+ years people management
• Adaptable to rapid tech changes; fast-paced digital environment
• Excellent written and verbal communication, org and time management
• Passion for growth and development with Bidease