Client Support Specilaist

📋 Description

• Customer support - shift schedule
• Transaction monitoring
• Monitoring of providers activity and malfunction
• Limit monitoring
• Alerting at the launch of new merchants and new solutions
• Allocating when providers are down and calculating potential losses

🎯 Requirements

• Exceptional verbal and written communication skills
• Strong analytical and problem-solving abilities
• Ability to think on your feet and provide effective solutions under pressure
• High sense of responsibility
• Good level of English and Russian languages
• Previous experience in customer support, client services, or a related role would be a plus

🎁 Benefits

• Meaningful Impact: a chance to make a real impact by contributing directly to the growth of a
• Career Development: we’re young, very ambitious, and serious about growth. If you’re driven and
• A Passionate Team: work side-by-side with talented, driven people who genuinely care about what
• Competitive Compensation: matched to your skills, expertise, and impact, with transparent annual
• Remote Work: full flexibility to work remotely from wherever you do your best work.
• Paid Time Off: 20 days of vacation per year, bank holidays, and sick leave.