Technical Consultant (AU)

Do you want to be part of a business that’s redefining the future of AI-driven commerce and partners with the world's largest brands on delivering exceptional digital experiences, driving huge increases in revenue for our customers?

About Us

Rezolve Ai (NASDAQ: RZLV) is an industry leader in AI-powered solutions, specializing in enhancing customer engagement, operational efficiency, and revenue growth. The Brain Suite delivers advanced tools that harness artificial intelligence to optimize processes, improve decision-making, and enable seamless digital experiences.

As a leader in Product Discovery, we empower retailers and brands with AI-driven search, conversational commerce, geofencing, and one-touch instant payments. With recent acquisitions of Bluedot, GroupBy, ViSenze, Crownpeak, Advanced Commerce, and Authoritas, Rezolve is accelerating innovation at the intersection of AI, commerce, and customer engagement.

What’s the role?

We are looking for a Technical Consultant who will be responsible for delivering high-quality consulting services that support the successful implementation, adoption, and ongoing use of Rezolve's platform. In this role you will be working closely with customer stakeholders and internal teams, to gather requirements, design technical solutions, and guide customers through implementation and go-live.

Beyond initial delivery, you will continue to support customers through day-to-day consulting, platform improvements, and technical guidance to ensure customers maximise the long-term value of the platform.

What will you be doing?

• Lead end-to-end implementation of the platform for leading online retailers, working with customers to gather and analyse business, technical, and data requirements, and supporting solution design including data models, integrations, and API usage.

• Guide customers through onboarding, testing, and go-live phases, ensuring smooth platform adoption and producing clear client-facing and internal technical documentation throughout.

• Provide day-to-day technical consulting and support post go-live, assisting customers with platform configuration, troubleshooting, and ongoing improvements.

• Support customers in evolving their use of the platform by implementing technical enhancements and providing guidance on platform capabilities, data structures, integrations, and best practices.

• Drive optimisation initiatives by applying technical knowledge to address evolving customer needs and improve platform performance.

• Deliver training and enablement sessions to both business and technical stakeholders, ensuring teams are equipped to maximise platform value.

• Maintain strong, trusted relationships with customer stakeholders across all phases of implementation and ongoing engagement.

• Collaborate closely with Customer Success, Product, Sales, and other internal teams to ensure successful delivery and continued platform adoption.

Who are you?

We don't believe in ticking boxes here at Rezolve.

Here are a few skills that we feel would make you successful in the role, but we’d still love to hear from you if you feel you’d be a great fit.

• Digital or Technical Consulting experience within a SaaS or eCommerce environment.

• Strong proficiency in Gen AI to drive faster and more efficient outcomes

• Strong analytical and problem-solving skills.

• Experience working with structured data formats such as XML, CSV, or JSON.

• Strong understanding of APIs, integrations, and modern SaaS architectures.

• Experience working with technical integrations, scripting, development environments, or DevOps practices.

• Understanding of how technical configuration and optimisation of digital platforms can drive improvements in key business KPIs.

• Excellent client-facing communication and presentation skills.

• Ability to translate business requirements into technical solutions.

What we offer?

• Be part of an innovative and fast growing global company at the forefront of AI-powered commerce

• Work with a dynamic and collaborative team shaping the future of AI, commerce, and customer engagement

• Opportunity to make significant impact on the company's digital growth strategy

Our Culture

We strive for success, are always pushing to do better, and work with pride and purpose together. You can see them in action in all aspects of our everyday work.

Today we are a 1000+ team with colleagues across the globe.

Rezolve is proud to have a widely diverse team. We are committed to creating an inclusive environment where everyone, whoever they are, feels comfortable to be themselves and each person is valued for their skills, experiences, and unique perspectives.

Rezolve is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

Join us and make an immediate impact in the digital world.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Originally posted on Himalayas