Customer Support Advocate (German)

📋 Description

• Customer-obsessed role supporting Clients, Taskers, and Partners.
• Deliver seamless, exceptional experiences with urgency and care.
• Operate in a hybrid, global team environment with collaboration and speed.
• Remote role based in Poland with work eligibility requirements.

🎯 Requirements

• Fluency in English + German required
• Minimum of 1 year of experience in a customer service role
• Exceptional problem-solving skills and the ability to resolve complex issues
• Strong ownership, curiosity, and proactive resolutions
• Empathetic communication across written and verbal channels
• Detail-oriented with commitment to top-notch service

🎁 Benefits

• Hybrid company with flexible in-person connections
• Diverse culture and inclusive environment
• Global perks vary by country of employment