Customer Service Advisor
ExperianNottinghamFull TimeCustomer Support
Remotely
customer serviceemployment screeningbackground checkscriminal record checksdvla
Job Description
📋 Description
- Based at Nottingham office, report to team leader.
- Develop customer service and admin skills.
- Clear career progression opportunities.
- Support clients through employment screening journeys.
- Perform parts of the screening process (criminal checks, DVLA, international checks).
- Work with a team to make accurate decisions.
🎯 Requirements
- Proven customer service background or customer-facing role.
- Experience dealing with customers daily face-to-face or via calls.
- Team player, organized, self-motivated to meet deadlines.
🎁 Benefits
- Hybrid working - 40% office based.
- Great compensation package and uncapped commission.
- Pension, Bupa healthcare, sharesave, and more.
- 25 days annual leave + 8 bank holidays + 3 volunteering days (+ buy extra).
- Award-winning culture; Equal Opportunity employer; accommodations available.