Technical Specialist

📋 Description

• Troubleshoot technical issues with customers
• Gather requirements and assist in product configuration
• Demo Conga products to customers
• Create knowledge base articles
• Maintain accurate info in internal systems
• Deliver a consultative, high‑quality customer experience

🎯 Requirements

• Experience in a support or customer facing role
• Experience with technology/SaaS products
• Strong problem solving and analytical skills
• Curious, eager to learn new technologies
• Excellent communication and customer-facing skills
• Salesforce Admin/developer experience is a plus

🎁 Benefits

• Competitive compensation and benefits
• Flexible work options
• Medical and dental insurance