Customer Service Specialist for a Construction Industry in the US (Home Based Fu
Virtual CoworkerHimalayas
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Job Description
Category: Construction Industry
Location: Seattle Washington United States
- Provide friendly and professional customer service via phone, email, and messaging
- Respond to customer inquiries regarding fencing services, products, warranties, and scheduling
- Escalate complex questions and concerns to the appropriate team members when needed
- Manage and update daily schedules for fencing crews and customer projects
- Communicate schedule changes, delays, and important updates to customers and internal teams
- Monitor crew attendance and address scheduling issues at the start of each workday
- Maintain accurate records of customer inquiries, requests, and follow-up actions
- Adjust schedules based on project priorities, timelines, and crew availability
DetailsOriginally posted on Himalayas
