Job Description
📋 Description Own strategy and operational success of the support portfolio Partner with senior stakeholders to define portfolio direction and drive execution Define overall support portfolio strategy, pricing governance, and governance processes Develop pricing/packaging to improve understanding, sales, renewals, and value capture Create messaging, enablement materials, and customer communications Build dashboards and metrics to monitor adoption, revenue, and customer impact 🎯 Requirements 15+ years in product management, services portfolio management, pricing, or customer success Strong understanding of support business models, lifecycle management, renewals, and margin Experience leading cross-functional initiatives across Product, Sales, Finance, Marketing, Pricing Ability to build business cases, roadmaps, pricing strategies, and executive-level recommendations Data-driven with metrics/financial analysis to support decisions Excellent communication and stakeholder alignment skills 🎁 Benefits Competitive base salary range of $160,000 - $210,000 annually On-target earnings range of $200,000 - $275,000 Eligibility for bonus/variable compensation where applicable Comprehensive benefits package for health, financial security, and wellbeing Flexible work arrangements and collaboration with global teams Career growth opportunities in an innovative, inclusive environment
