Customer Success Manager

📋 Description Manage portfolio of strategic customers to drive renewals Monitor customer health using AI tools and data Drive platform adoption and value realization Build trusted advisor relationships with stakeholders Support cross-functional collaboration to resolve issues 🎯 Requirements 2+ years in customer success or related role Experience with SaaS, fintech, or B2B Strong written/verbal comms and storytelling Familiarity with CRM (Salesforce, Gainsight) Ability to analyze data and surface insights Excellent problem solving and collaboration 🎁 Benefits Health coverage Competitive retirement plan PTO and parental leave Flexible work options Professional development opportunities