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Job Description
📋 Description Own and manage a portfolio of ~50 high-value customers, with accountability for retaining and Build trusted relationships with customers and develop a deep understanding of each customer’s Work in tandem with CSMs and CSEs to drive account planning and execution strategies that align Lead cross-sell strategy and commercial conversations with top accounts to expand Algolia’s Monitor account health and usage to identify risks and mobilize the account team on next best Operate independently in a fast-evolving environment, helping shape sales motions and turn them 🎯 Requirements 5+ years in B2B SaaS sales or account management, with experience managing renewals and expansion Track record negotiating complex, multi-year enterprise agreements with customers and internal Strong collaboration skills with Customer Success, Solutions Engineers, and other cross-functional Comfort managing complex, multi-stakeholder relationships within large organizations with longer 🎁 Benefits Experience with SaaS, APIs, or developer-focused products Familiarity with usage-based or consumption-based business models Background working with eCommerce or digital experience platforms
