Account Manager (Renewals)

📋 Description Manage a high-volume portfolio of customer accounts, prioritizing activities based on account Own the end-to-end renewal process, tracking upcoming renewals, maintaining accurate forecasts, and Lead commercial conversations around pricing, discounts, contract terms, and multi-year commitments Identify expansion opportunities by understanding customer needs and recommending additional Monitor account health indicators, including usage patterns, payment status, renewal timelines, and Prevent churn by identifying potential issues early and coordinating solutions with internal teams. 🎯 Requirements 3–4 years of experience in account management, customer success, renewals, or sales, preferably Experience managing customer portfolios and owning renewal or retention targets. Strong negotiation skills with the confidence to discuss pricing, contracts, and commercial terms. Excellent organizational skills with the ability to manage multiple accounts and deadlines Experience working with CRM platforms, sales tools, dashboards, and structured account management Strong written and verbal communication skills, with the ability to communicate clearly and 🎁 Benefits Fully remote work environment with flexibility to work from your preferred location. Annual co-working allowance for employees who prefer working from shared spaces. Dedicated learning and development budget of USD 1,000 per year. Unlimited paid leave to support rest, flexibility, and work-life balance. Comprehensive health insurance coverage up to INR 10 lakh for employees and their families. Additional accident insurance coverage of INR 10 lakh.