Business Architect - Senior Consultant

📋 Description Lead complex CRM consulting engagements, including strategic, program-level, and tactical Partner with solution architects and technical teams to ensure solutions deliver the intended Lead business analysts and client teams through requirements discovery, analysis, and solution Manage and mentor a team of business analysts while promoting best practices and continuous Facilitate customer workshops to gather requirements, define processes, and create project Develop current-state and future-state business process models, journey maps, personas, and 🎯 Requirements 7+ years of external consulting experience, including at least 3 years focused on CRM consulting. Proven experience delivering CRM solutions using platforms such as Salesforce or similar enterprise Experience implementing small, medium, and enterprise-scale CRM solutions. Strong background in business analysis, requirements gathering, and process mapping methodologies. Experience leading agile, waterfall, and hybrid implementation projects. Demonstrated ability to manage project deliverables, timelines, budgets, and client expectations. 🎁 Benefits Opportunity to work on strategic enterprise transformation projects with leading organizations. Career growth opportunities toward principal-level architecture roles. Collaborative environment with multidisciplinary teams across consulting, technology, and business Exposure to innovative CRM solutions and digital transformation initiatives. Flexible work environment supporting collaboration across distributed teams. Inclusive workplace committed to diversity, equity, and equal opportunity.